Returns & Exchanges

We hope you love your Mimi & Lula accessories, but if they aren't quite right, you can return any unused items in their original packaging within 30 days of receipt. Please ensure all items remain in their original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original Mimi & Lula packaging, ensuring all tags are attached and the products are well-protected.

• 3.
  Ship It Back

  Print your prepaid return label from the portal, affix it to your parcel, and drop it off at your nearest authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.